We toured Chichen Itza with Cancun Adventures, booked through Amstar at the lobby. Such a nice bonus in our week to try a few services for 25min a piece. Many people we met saw the turtles on our trip. We tried snorkeling on our own but didn’t get too far as I was a bit of a scaredy-cat, but don’t let that discourage you.

We played pool volleyball and I even tried yoga. The pool activity staff was energetic and encouraging. We could view from our room, even when we didn’t feel like attending. The property was kept immaculate throughout each day, and we were so impressed by the hard working staff who set up and tore down all of the special dinners and props each night. The pool bartenders were fun and knew us well, even after the first day. Lizbeth worked bar service at the main pool, she never skipped a beat. Our two concierge in building 3 were incredibly helpful, both took their time to get to know us by name, and helped plan our spa treatments, special dining events with our packages, and were generally enthused to speak with us each day about our plans. Danny was fantastic he showed us to our check in at the Preferred Club. That was the only thing we had the slightest complaint about. Once we arrived to the breakfast, we realized it was a time share thing that we knew we didn’t want to sit through… we kindly requested our $20, which they gave without hesitation, and went on our way. This was not the case at Secrets Akumal! At the airport, we got duped to pay a deposit of $20 for a $150 excursion credit with Amstar. We stayed for one week and are usually ready on mort trips to come home by day 5. What an incredible stay, from start to finish.

Secrets akumal reviews